Refund policy
Return & Refund Policy
At Naillis.store, we want customers to feel confident when shopping with us. If you are not completely satisfied with your purchase, we provide a 30-day return policy.
Return Period
Customers may request a return within 30 days of receiving the item.
Return Conditions
To be eligible for a return:
• The item must be unused and in its original condition
• The item must be returned in its original packaging
• Proof of purchase or order confirmation must be provided
Refund Process
After the returned item is received and inspected, we will notify you of the approval or rejection of your refund request.
If approved, the refund will be issued to the original payment method used during checkout. Processing time may vary depending on the payment provider.
Free Returns
Naillis.store provides free return and refund support within the 30-day return period for eligible products.
Non-Returnable Situations
Returns may not be accepted for items that show signs of misuse, physical damage caused after delivery, or modifications made by the customer.
Damaged or Incorrect Items
If you receive a damaged item or an incorrect product, please contact us as soon as possible so our team can review the issue and assist you with a replacement or refund.
Return Requests
To request a return, please contact our support team:
Email: ampeykkacia8bbb@hotmail.com